All custom and made-to-order items are final sale and are non-refundable and non-exchangeable. Because each product is created specifically to the customer’s requested design, size, color, and specifications, we are unable to accept returns or offer refunds once an order has been placed and production has begun.
Customers are responsible for reviewing and approving all design details, including spelling, sizing, colors, and artwork, prior to finalizing their order. By completing a purchase, you acknowledge and agree to these terms.